Frequently Asked Questions

Clear answers about Forever Vault, secure storage, trusted access, and legacy planning.

What can I keep in Forever Vault?

Almost anything that matters. Forever Vault is designed to hold the full picture of your life, not just a document here and a note there, but everything someone would need to understand your affairs, carry out your wishes, and keep things moving without you.

That includes your will, ID documents, insurance policies, and property records. It includes personal wishes and legacy notes, the things you would want your family to read, the instructions you would want followed, the words you never quite got around to saying out loud. It includes emergency contacts, medical information, and the people your loved ones should call first.

For business owners, it goes further. Continuity instructions, key supplier contacts, staff records, access credentials, and handover notes all have a home here, so your business does not grind to a halt because the wrong person could not find the right document.

Everything sits in one secured, private vault. Organised clearly, protected properly, and ready for the people you trust, whenever they need it.

How does trusted access help my family?

When something happens, the last thing your family needs is to be searching for answers. Trusted access means you have already made those decisions – clearly, privately, and on your own terms, long before anyone needs to act on them.

You choose who gets access to your vault, what they are allowed to see, and when that access becomes available. A spouse might need your financial records. An executor might need your will and legal documents. A business partner might need your continuity instructions. Each person sees only what you have decided is theirs to see, nothing more.

It removes the guesswork at the hardest possible time. Your family will not have to wonder who to call, what to do first, or whether they are making the right decisions. You have already answered those questions for them. All they have to do is follow the path you have laid out.

That is not just practical. For the people you love, it is everything.

Which plan should I choose?

It comes down to what you are protecting and who you are protecting it for.

The Individual plan is built for anyone who wants their personal affairs in order – your documents, your wishes, your instructions, all secured in one private vault and accessible only to the people you have chosen. If you have been meaning to get everything organised and just have not found the right place to do it, this is where you create your vault.

The Business plan goes further. It is designed for business owners who need more than personal records: continuity instructions, key contacts, handover notes, supplier details, and everything a trusted person would need to keep things running if you are suddenly not there to run them yourself.

If you are not sure which one fits, ask yourself this – is it just your personal life you are protecting, or is there a business that depends on you too? The answer will point you in the right direction.

Can I update my vault over time?

Yes, and you should. Life does not stay still, and neither should your vault.

A new policy, a change in your wishes, a business partnership that shifts, a family member you want to add or remove from trusted access, all of it can be updated whenever you need to. Forever Vault is built for the long haul, not just the moment you first set it up.

Think of it less like a document you file away and forget, and more like something you tend to. The more current it stays, the more useful it becomes and the more confident you can be that when the time comes, everything inside reflects exactly who you are and what you wanted.

Your vault grows with you. That is the point.

Does Forever Vault support ongoing plans?

Yes, and that is exactly how it is meant to work.

Forever Vault runs on a monthly plan, which means your vault is always on, always secured, and always ready. There is no once-off setup that gets forgotten about. Your records stay live, your trusted access stays current, and the people you have chosen always have a clear path to what they need.

Whether you are on the Individual or Business plan, the commitment is the same – a private, protected vault that works quietly in the background of your life, making sure nothing important is ever out of date or out of reach.

Peace of mind is not something you set up once. It is something you maintain. Forever Vault makes that easy.